Delete your account
You can delete your PALOFIT account and all related data at any time. The easiest way is from inside the app — if you can't access it, you can also request deletion by email.
From the app
Open PALOFIT, go to Settings → My info → Delete account and confirm. This starts the deletion process. We remove active account data when processing is complete and handle every request within 30 days.
- Open the Settings tab
- Choose My info
- Tap Delete account and confirm
By email
If you can't access the app, send a deletion request to hello@palofit.io from the email address associated with your account. We'll process it within 30 days.
What gets deleted
Account basics (email, display name, language), your training program and history, your feedback, and any values we've stored from Apple Health or Health Connect. Active account data is removed when the request has been processed and backups within 30 days. Statutory retention obligations (e.g. Finnish bookkeeping law for subscription payments) may extend financial records — these are no longer linked to you as identifiable user data. Store subscriptions are managed separately in the App Store or Google Play.